Reports

Long-Term Care Ombudsman Strategic Plan (PDF 1.6 MB)

2006-2007 Annual Report (PDF 1.76 MB)

2005-2006 Annual Report (PDF 1.4 MB)

2005-2006 Statistics Snapshot (PDF 301 KB)

Brochures

Ombudsman Program Brochure - English (PDF 1.7 MB)

Ombudsman Program Brochure - Spanish (PDF 1.7 MB)

Newsletters

Newsletter Insert - Ombudsmen of the Year - Summer 07 (PDF 197 KB)

Ombudsman Outlook - Summer 2007 (PDF 538 KB)

Ombudsman Outlook - Spring 2007 (PDF 626 KB)

Posters

Adult Family Care Home Residents' Rights Poster - English (PDF 173 KB)

Adult Family Care Home Residents' Rights Poster -Spanish (PDF 171 KB)

Assisted Living Facility Residents' Rights Poster - English (PDF 171 KB)

Assisted Living Facility Residents' Rights Poster - Spanish (PDF 171 KB)

Nursing Home Residents' Rights Poster - English (PDF 172 KB)

Nursing Home Residents' Rights Poster - Spanish (PDF 175 KB)

Ombudsman Program Poster - English (PDF 1 MB)

Ombudsman Program Poster - Spanish (PDF 757 KB)

Residents' Rights

Assisted Living Facility & Adult Family Care Home Residents' Rights - English (PDF 117 KB)

Assisted Living Facility & Adult Family Care Home Residents' Rights - Spanish (PDF 117 KB)

Nursing Home Residents' Rights - English (PDF 117 KB)

Nursing Home Residents' Rights - Spanish (PDF 112 KB)