Reports

Long-Term Care Ombudsman Strategic Plan (PDF 1.6 MB)

2007-2008 Annual Report (PDF 1.76 MB)

2007-2008 Statistics Snapshot (PDF 1.14 MB)

2006-2007 Annual Report (PDF 1.76 MB)

2005-2006 Annual Report (PDF 1.4 MB)

2005-2006 Statistics Snapshot (PDF 301 KB)

Newsletters

Ombudsman Outlook (quarterly) Fall 2009 (PDF 1.6 MB)

Brochures

Volunteer Recruitment Brochure - English (PDF 433 KB)

Volunteer Recruitment Brochure - Spanish (PDF 478 KB)

Ombudsman Program Brochure - English (PDF 244 KB)

Ombudsman Program Brochure - Spanish (PDF 253 KB)

Posters

Ombudsman Program Poster for Assisted Living Facilities/Adult Family Care Homes (PDF 307 KB)

Ombudsman Program Poster for Assisted Living Facilities/Adult Family Care Homes - Spanish (PDF 263 KB)

Ombudsman Program Poster for Nursing Homes (PDF 307 KB)

Ombudsman Program Poster for Nursing Homes - Spanish (PDF 260KB)

Adult Family Care Home Residents' Rights Poster - English (PDF 173 KB)

Adult Family Care Home Residents' Rights Poster -Spanish (PDF 171 KB)

Assisted Living Facility Residents' Rights Poster - English (PDF 171 KB)

Assisted Living Facility Residents' Rights Poster - Spanish (PDF 171 KB)

Nursing Home Residents' Rights Poster - English (PDF 172 KB)

Nursing Home Residents' Rights Poster - Spanish (PDF 175 KB)

Residents' Rights Inserts

Assisted Living Facility & Adult Family Care Home Residents' Rights (PDF 189 KB)

Assisted Living Facility & Adult Family Care Home Residents' Rights - Spanish (PDF 189 KB)

Nursing Home Residents' Rights (PDF 187 KB)

Nursing Home Residents' Rights - Spanish (PDF 175 KB)